Terms of Service
1. Parties
LurnR Academy (hereinafter "LurnR", "we", "us") is a company registered in France:
- Legal name: LurnR Academy EURL
- SIREN: 885 206 581
- Address: 14 Route d'Autun, 71540 Lucenay-l'Évêque, France
- Email: [email protected]
- VAT: FR88885206581
These Terms govern your use of all LurnR services, including but not limited to: lurnr.eu, MARA™ (maracortex.com), MeetFlow™ (meetflowrooms.com), Malika™ (malika.app), and ValeriaOS™ (valeriaos.com).
2. Acceptance
By accessing or using any LurnR service, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our services.
You must be at least 18 years old to use our services. By accepting these Terms, you confirm that you meet this requirement.
3. Services
LurnR provides professional development services including:
- Coaching & Training: Personal coaching, leadership training, communication training
- E-Learning: Online courses and learning materials
- MARA™: AI-powered career coaching platform (maracortex.com)
- MeetFlow™: P2P video calling platform (meetflowrooms.com)
- Malika™: AI meeting intelligence platform (malika.app)
- ValeriaOS™: AI chatbot platform (valeriaos.com)
LurnR reserves the right to modify, suspend or discontinue any service at any time with reasonable notice.
4. Accounts
Some services require account registration. You are responsible for:
- Providing accurate and complete information
- Maintaining the security of your password
- All activity that occurs under your account
- Notifying us immediately of any unauthorized use
Two-factor authentication (2FA) is mandatory for all LurnR product accounts as part of our GDPR-compliant security policy.
5. Payments and Subscriptions
All payments are processed by Stripe. By making a purchase you agree to Stripe's terms of service.
One-time purchases (MARA™, e-learning courses)
One-time payments grant permanent access to the specified product or feature set as described at the time of purchase. No recurring charges apply.
Subscriptions (MeetFlow™, Malika™, ValeriaOS™)
Subscriptions are billed monthly or annually as selected. You may cancel at any time. Cancellation takes effect at the end of the current billing period.
AI Credits
Credits are non-refundable once consumed. Unused credits never expire.
Accepted payment methods
iDEAL, Visa, Mastercard, American Express, Bancontact, SOFORT and other methods available via Stripe at time of purchase.
6. Refund Policy
All LurnR products include a 14-day money-back guarantee, no questions asked. To request a refund:
- Contact us within 14 days of purchase via the contact page
- Include your email address and order reference
- Refunds are processed within 5–10 business days via the original payment method
Refunds are not available after 14 days or if the terms of use have been violated.
7. Acceptable Use
You agree not to use our services to:
- Violate any applicable law or regulation
- Infringe the intellectual property rights of others
- Upload malicious code, spam, or harmful content
- Attempt to gain unauthorized access to our systems
- Use our AI tools to generate content intended to deceive, defraud or harm others
- Resell, redistribute or sublicense access without written permission
LurnR reserves the right to suspend or terminate accounts that violate these terms.
8. Intellectual Property
All content, software, designs and trademarks on LurnR platforms are owned by LurnR Academy or its licensors. You may not copy, reproduce, distribute or create derivative works without explicit written permission.
Content you upload to our platforms (CVs, profiles, documents) remains your property. You grant LurnR a limited licence to process this content solely for the purpose of providing the service.
9. Privacy and Data Protection
LurnR processes personal data in accordance with GDPR and French data protection law. Our Privacy Policy explains how we collect, use and protect your data.
All data is stored exclusively in the European Union. You have the right to access, correct and delete your personal data at any time.
10. Disclaimers and Limitation of Liability
LurnR services are provided "as is" without warranties of any kind. To the maximum extent permitted by law, LurnR is not liable for:
- Indirect, incidental or consequential damages
- Loss of data or profits
- Interruptions to service availability
- Outcomes of career decisions made based on AI-generated content
Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
11. Governing Law
These Terms are governed by French law. Disputes shall be resolved by the competent courts of France.
Consumers in the EU may also use the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr.
12. Changes to These Terms
LurnR may update these Terms from time to time. We will notify registered users by email of material changes. Continued use of our services after such changes constitutes acceptance of the updated Terms.
13. Contact
Questions about these Terms? Contact us:
- Email: [email protected]
- Contact form: lurnr.eu/contact
- Post: LurnR Academy EURL, 14 Route d'Autun, 71540 Lucenay-l'Évêque, France