Cookie Policy
1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They enable the website to recognise your device on a subsequent visit and to remember certain information.
In addition to traditional cookies, we also use similar technologies such as localStorage and sessionStorage to store preferences in your browser.
2. Which cookies do we use?
Functional cookies (always active)
These cookies are strictly necessary for the operation of our services. They cannot be disabled.
| Cookie | Purpose | Retention period | Type |
|---|---|---|---|
lurnr_lang | Stores your language preference (NL/EN/FR/DE/ES) | No expiry date | Required |
lurnr_i18n_* | Caches translations in your browser (1 hour) | 1 hour | Required |
lurnr_gdpr | Stores your cookie settings | 365 days | Required |
| Session cookie | Your login status within a product (MARA™, MeetFlow™, etc.) | Session / 30 days | Required |
Analytics cookies (only after consent)
These cookies are placed only if you have chosen "Accept all cookies" in our cookie banner.
| Cookie | Provider | Purpose | Retention period |
|---|---|---|---|
_ga, _ga_* | Google Analytics | Website analytics: page views, session duration, traffic sources. IP addresses are anonymised. | 2 years |
_fbp | Meta (Facebook) | Measuring advertising effectiveness | 90 days |
3. Managing your choices
You can change your cookie settings at any time via:
- Cookie banner: Appears on your first visit. Choose "Essential only" to refuse analytics cookies.
- Cookie settings button: Available in the footer of every page as "Cookie settings".
- Browser settings: You can block or delete cookies via your browser settings.
Please note: disabling functional cookies may affect the operation of our services (e.g. you will not stay logged in).
4. Third-party cookies
Our products use third-party services that may place their own cookies:
- Stripe: Payment processing — its own cookie and privacy policy applies
- Google Fonts: Font delivery — may log connection information
- LurnR Agenda (agenda.lurnr.eu): Appointment scheduling — LurnR's own service; our privacy policy applies
We have no control over cookies placed by third parties. Please consult their respective privacy policies for more information.
5. More information
For questions about our cookie policy or the processing of your personal data, you can contact us:
- Email: [email protected]
- Contact form: lurnr.eu/contact
See also our Privacy Policy for detailed information on data processing, or our General Terms and Conditions.